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Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
We make use of local South African Courier companies that pickup and deliver to your door. These courier companies could vary from region to region. If products are couriered outside of your region this could take about 2 days longer then usual. Let us handle the logistics for you.
How Long Will it Take To Get My Package?
Packages are usually delivered within 48 hours depending on circumstances.
How Do I Track My Order?
Your order is tracked using a tracking number. Tracking numbers are used to determine locations and packaging details.
Do I Need A Account To Place Order?
All you need to do is register with us to be able to order products from our store. Your order is linked to a product and all information is kept secure only for your eyes only. Information is then used to delivery products off to a delivery address. Please remember to use a shipment address if the address is different to your registered address as parcels end up being delayed because the shipment address is not mentioned. Your information is kept and is not used in any way again the New POPIA act of 1 July 2021
FAQ Second Version
What Shipping Methods Are Available?
We provide delivery services with local courier companies that pic up parcels and deliver directly to your door . Delivery is usually free if order are placed above R1500
How Long Will it Take To Get My Package?
Packages are usually delivered within 48 hours depending on circumstances.
How Do I Track My Order?
Your order is tracked using a tracking number. Tracking numbers are used to determine locations and packaging details.
How Do I Place an Order?
Orders can be placed in two ways. Either you can create an account and purchase directly online or you can email us with a request for an official quote for delivery. This can be done by sending us an email to sales@cub3.co.za
How Should I to Contact if I Have Any Queries?
You can either contact us by sending us an email to sales@cub3.co.za or by phoning us on 010 501 1060 or 021 015 5380
Do I Need an Account to Place an Order?
All you need to do is register with us to be able to order products from our store. Your order is linked to a product and all information is kept secure only for your eyes only. Information is then used to delivery products off to a delivery address. Please remember to use a shipment address if the address is different to your registered address as parcels end up being delayed because the shipment address is not mentioned.
